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Customer Portal
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project44
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Help Center
Updates & News
Updates & News
Network Inbox
E-Features & E-Credits
Order e-Tracking & e-Rate Confirmations
Data Clearing
Custom Tasks
Accounting
Getting Started
FAQs for New Users
Getting Started for Brokers
Getting Started for Carriers
Orders
Orders & Dispatching
Orders Module
Plan & Dispatch
Manifests
Legs
Calendar
Tasks
Accounting
Customers
Drivers
Invoices
Commission Bills
Carrier Bills
Customers
Customer Portal
Tariffs
Carriers
Equipment
Team
Team Members
Drivers
Integrations
RMIS
BorderConnect
project44
Saferwatch
Truckstop
DAT
Xero
QuickBooks
QuickBooks Error Messages
ELD (Electronic Logging Device) Software
Greenscreens.ai
Gmail
Office 365 / Outlook
Samsara
Settings & Profile
Profile
Settings
Driver Mobile
Customer Portal
Tips & Tricks
Contact Us
Partner Portal
Improvements
Updates & News
Check out this section for all our brand new content!
Network Inbox
How do I customize the load ID I send to my partners?
What is the Network Inbox?
What should I expect when a Rose Rocket partner tenders a load to me for the first time?
How do I bulk reject tender offers?
How do I bulk accept tender offers in the Network Inbox?
How do I reject a tender offer in the Network Inbox?
How do I accept a tender offer in the Network Inbox?
Actionable Inbox Notifications
See more
E-Features & E-Credits
What are e-Features?
How do I use Efficiency Credits?
What are Efficiency Credits?
Order e-Tracking & e-Rate Confirmations
What is Order e-Tracking?
How does e-Tracking work?
How do I create and share an e-Tracking Link?
How do I create and share an e-Tracking Link with an invite to the Rose Rocket Customer Portal?
When do Order e-Tracking links expire?
How do I add Customers to the Rose Rocket Customer Portal?
How do I revoke a Customer's access to an e-Tracking Link?
How do I revoke a Customer's access to the Customer Portal through Order e-Tracking?
What are e-Rate Confirmations?
How do I send an e-Rate Confirmation with a signature required?
How do I send an e-Rate Confirmation with no signature required?
How do I send an e-Rate Confirmation while dispatching silently within Rose Rocket?
How do I add Partners to the Rose Rocket Partner Portal?
What should I do if I run into issues with new e-Features?
Why am I seeing a different Order ID Number for a Carrier in e-Manifest emails?
What is the Rose Rocket Partner App?
How do I record starting and ending stops on a Manifest?
See more
Data Clearing
How do I clear data from within Invoicing & Billing?
How do I clear data from within the Planning module?
How do I clear data from within the Orders module?
Custom Tasks
What is the Custom Tasks feature?
What can I use Custom Tasks for?
How do I get access to the Tasks feature?
How do I manage all Tasks?
How do I apply a Task to an Order?
How do I edit a Custom Task on an Order?
How do I complete a Custom Task on an Order?
How do I delete a Custom Task from an Order?
How do I hide Tasks on an Order?
How do I apply a Task to a Leg?
How do I edit a Custom Task on a Leg?
How do I complete a Custom Task on a Leg?
How do I delete a Custom Task from a Leg?
How do I apply a Task to a Manifest?
How do I edit a Custom Task on a Manifest?
How do I complete a Custom Task on a Manifest?
How do I delete a Custom Task from a Manifest?
How do I update my Tasks settings?
How do I add a new Task type?
How do I edit an existing Task type?
How do I delete a Task type?
See more
Accounting
Changes When Mapping Manifests To QBO
Introducing: Flexibile & Intuitive Carrier Billing
Introducing: Flexible Commission Billing