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What should I expect when a Rose Rocket partner tenders a load to me for the first time?
- When a Rose Rocket partner tenders you a load for the first time, you are prompted to assign that partner to a customer in your customer list. Future orders from this Rose Rocket partner will automatically be assigned to this customer.
2. In this example, “Carrier 2 Sandbox Ltd.” has sent you a tender offer for the first time.
![5](https://help.roserocket.com/hs-fs/hubfs/5.jpeg?width=688&height=160&name=5.jpeg)
3. When the tender offer is accepted, you will be prompted to select which customer to assign these loads to from this “Which customer should these loads be associated to?” page.
![5b](https://help.roserocket.com/hs-fs/hubfs/5b.png?width=688&height=615&name=5b.png)
4. Rose Rocket will do its best to associate the load offer with a current customer in your customer list. However, if we fail to find a good match the system will automatically generate a new customer for you. Feel free to select the generated customer or an existing customer from your customer list.
Please note: All future tender offers from that Rose Rocket partner will be assigned under that customer moving forward, so ensure you select the right customer.