How do I access my Customer Portal account?

If you have not yet accessed your account within the Customer Portal and need to log in for the first time, follow the steps below.

You will only be able to access your account after the Rose Rocket user allowing you to use the Portal for their system has added you on their end. When they do, you will receive an email requesting that you set up your account. 

If you have not yet received this email, please check your trash/junk/filtered inboxes.

If you still do not have this email, please contact the company who is giving you access so they may add you as a user.

To access the Customer Portal:

1. Go to your email inbox
2. Locate the email requesting that you complete your registration
   
3. When opened, it should look like this:
   
4. Click the "ACTIVATE MY ACCOUNT" button
   
5. Rose Rocket will open in a new tab within your browser
   

To set up your account:

1. 1. In the new tab that has opened up, confirm that the correct email address is listed
      
   2. Click in each text box and fill out all required information fields
      
      Please ensure you are using a safe, secure password that only you know
   3. When complete, click the "NEXT" button to continue into your account
      
      By clicking 'Next', you have read and agreed to our Terms of Use 
   4. Clicking next will log you into your account and direct you to the Orders module