How do the Commission Rates work?

Continue reading to learn more about commission rates.

To set up sales commission, you want to start by assigning commission rates to team members in your organization. Any of the following users can be commissioned on Rose Rocket:

• Admin
• Manager
• Operations
• CSRs
• Drivers
• Sales

Please note, commission cannot be applied to Shipper Portal and Partner Portal users.

Commission Rates

Commission is calculated for each user when an order is invoiced and the associated manifests have been billed. There are three types of commission rates that can be applied to a user or customer account:

• Percent of gross revenue: Commission is calculated based on a set percentage of the gross revenue of an order at the time that the order was invoiced.

• Percent of gross margin: Commission is calculated based on a set percentage of the gross margin of an order at the time that the order was invoiced and all associated bills were created.

• Flat rate per order: Commission is calculated based on a set dollar amount for each order invoiced.

Commission rates are always calculated in home currency. One or more commission rates can be set to a user or customer profile in Rose Rocket.

• User level: Set default commission rates for a team member, which will be applied to all items they are assigned to.
• Customer level: Add team members to a customer profile and set the rates in which each user will be commissioned for that account.

To make it easier to assign your salespeople to customer accounts, we recommend starting at the user level to set default rates for each of your commissioned team members.