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How do I review documents in the Customer Portal?

This article will outline how to review documents for an Order, including the Bill of Lading, Labels, Signed Delivery, etc.

All customers with Portal access will be able to complete this action.

To locate your Orders:

  1. On the left side of the screen, navigate to the Orders Module

To review a document:

    1. Ensure you are on the Orders list
    2. From the Orders list, click on the Order of which you wish to review documents
    3. The Order details will open up in a new page
    4. Scroll to the bottom of this page the the "Documents" section
    5. Here you will be able to review and print all documents, such as the Bill of Lading, Labels, Commercial Invoice, Signed Pickup, Signed Delivery, etc.

     

    If you're looking for a more visual explanation on this, check out the video below!