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      Multi-Stop Orders

      Simplifies complex shipments by consolidating multiple pickup and delivery points into a single order—saving time, reducing errors, and improving visibility.

      Table of Contents

      Adding Multiple Tasks & Stops

      Arranging Stops

      Accessing Documents

      Description Summary

      Multi-Stop Orders allow users to create a single order with multiple pickup or drop-off locations, streamlining complex freight movements into a single workflow.

      User Segment

      Admins, Managers, Operations, CSRs

      How It Works

      Follow these steps to create, organize, and manage a multi-stop order from start to finish, including how to add stops and access key documents.

      Adding Multiple Tasks & Stops

      You can easily add additional tasks and stops to an order directly through the order widget.  


      Arranging Stops

      You can adjust the sequence of your stops by utilizing the order task tree feature.

       

      Accessing Rate Confirmations

      The rate confirmation will be auto-generated once you assign a partner. 

      Accessing BOLs

      Several BOLs will be created for each leg on the order, all within one pdf document. 

      Accessing Invoices

      The invoice PDF generated will show all the stops, their commodities, and their total weight.

      Use Case Examples

      • A dispatcher creates a single order to deliver products from a warehouse to five retail stores across the city.

      • A broker sets up a multi-pickup order to collect freight from three vendors before delivering to a consolidation center.

      Best Practices

      • Keep stop instructions clear and concise to avoid driver confusion.

      • Reorder stops according to optimal routing before dispatch.

      • Double-check addresses and contacts at each stop for accuracy.

      Common Issues & Troubleshooting

      Is there a limit to how many stops I can add?
      The PDF generation limit is capped at approximately 100 stops, so we recommend keeping the number of stops under 100 per order.

      Can I add more stops after the order is dispatched?
      Yes, but any changes made to the Order will not be reflected on the rate confirmation once a partner is assigned. You will need to add and edit the stops in the Manifest as well to update the rate confirmation.