Simplifies complex shipments by consolidating multiple pickup and delivery points into a single order—saving time, reducing errors, and improving visibility.
Table of Contents
Description Summary
Multi-Stop Orders allow users to create a single order with multiple pickup or drop-off locations, streamlining complex freight movements into a single workflow.
User Segment
Admins, Managers, Operations, CSRs
How It Works
Follow these steps to create, organize, and manage a multi-stop order from start to finish, including how to add stops and access key documents.
Adding Multiple Tasks & Stops
You can easily add additional tasks and stops to an order directly through the order widget.
Arranging Stops
You can adjust the sequence of your stops by utilizing the order task tree feature.
Accessing Rate Confirmations
The rate confirmation will be auto-generated once you assign a partner.
Accessing BOLs
Several BOLs will be created for each leg on the order, all within one pdf document.
Accessing Invoices
The invoice PDF generated will show all the stops, their commodities, and their total weight.
Use Case Examples
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A dispatcher creates a single order to deliver products from a warehouse to five retail stores across the city.
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A broker sets up a multi-pickup order to collect freight from three vendors before delivering to a consolidation center.
Best Practices
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Keep stop instructions clear and concise to avoid driver confusion.
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Reorder stops according to optimal routing before dispatch.
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Double-check addresses and contacts at each stop for accuracy.
Common Issues & Troubleshooting
Is there a limit to how many stops I can add?
The PDF generation limit is capped at approximately 100 stops, so we recommend keeping the number of stops under 100 per order.
Can I add more stops after the order is dispatched?
Yes, but any changes made to the Order will not be reflected on the rate confirmation once a partner is assigned. You will need to add and edit the stops in the Manifest as well to update the rate confirmation.